The Butterfly House Approach

Our guiding principles are designed to promote the best standards of dementia care.


At Butterfly House we use a team approach to dementia care. Our team not only consists of all levels of staff, including volunteers, but relatives and advocates as well.

We use a person-centred approach to care, using knowledge of a person’s history and personality to assist us to provide the right support and maintain dignity and choice. Our home is designed to provide the best possible environment for people living with a dementia.

People who live at Butterfly House will be supported to live as well as possible with their condition, and to make the most of life. We are committed to creating a vibrant home community in which each individual can thrive.

We are always seeking enthusiastic and motivated people to join the Butterfly House team If you are thinking of a career in care or any one of our associated roles, then please contact us for information and an application form at

Service-user involvement

As part of our efforts to promote independence, we have a policy of allowing those who live here to take calculated risks, and as far as possible to make their own choices. User involvement extends to meal planning, suggestions for preferred activities, considering environmental issues, involvement in care planning, and even participating in the interview process for prospective staff. This helps to maintain a strong voice and give those who live here the opportunity to express themselves. We are also committed to engaging with friends, family and loved ones wherever possible.


We are committed to the minimum use of medication and we do not operate a covert medication policy.


We recognise that occupation is a necessary part of maintaining skills and improving the wellbeing of the people that chose to live with us, so social stimulation is a high priority at Butterfly House. We have a varied programme of activities which is planned with the involvement of our clients. Our minibus is used for outings to the surrounding area. Butterfly House has its own café in the gardens and a variety of casual areas on the ground floor where everyone can enjoy relaxed seating

The home has WiFi connection in all areas for our state-of-the-art Magic Table which is an interactive source for all to enjoy. The pretty, moving light projections stimulate intuitive movements.

Were are committed to continuous improvement and encourage input and suggestions from family and loved ones in helping us shape our approach to activities.

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Our care home is designed to provide the best possible environment for people living with dementia. Our spacious bedrooms now contain en-suite walk-in showers, as well as flat screen TVs. Furniture is designed in conjunction with the latest dementia care thinking and the principles of the Dementia Care Matters Butterfly Project…our home is intended to provide appropriate stimulation while at the same time being safe.

Person-centred Care

Our care is delivered in a small group setting of no more than 10 people, and the layout of the home is arranged to reflect this approach. We have several lounge spaces, all equipped with their own kitchens and dining spaces. Within the home, as well as the shops and café, we have a number of sensory features such as several sky ceilings, and a sensory wall where our residents can enjoy the sensations evoked by various herbs. We also embrace the use of technology such as the introduction of the Magic Table.

At Butterfly House we employ cutting edge software to assist in care planning, record keeping and training. Our medication ordering and auditing is also done online to minimise any possibility human error.


This is a vital part of delivering excellent care and is delivered to our staff in a variety of ways, including in house, external, experiential learning and reflective practice, and of course specific dementia care training.

Interactive Garden

To the front of the property is our securely enclosed interactive garden where everyone has the opportunity to enjoy a gentle journey through a variety of interactive features. There is a stopping off point for refreshments, and a number of points of interest along the way. These include raised flower beds for planting or sampling some of the many herbs and flowers, stopping off to watch the water feature, or taking a rest at the outside refreshment area.